Blog

As passionate as you are about your business, there are certain aspects of running the thing that don’t exactly trip your trigger. You just want to do what you love, and that’s completely understandable. One way you can help yourself out and divvy-up the less desirable pieces of keeping a business going is to hire […]

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Can a phone answering service help your business? With rising costs, it may seem like an area you would want to skip. However, before you make any decisions, consider this: studies show that 80% of callers hang up when their call isn’t answered right away.   That’s right. You could potentially lose a HUGE chunk […]

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Same Great Customer Service. New Look! Front Office Staff of Reno is proud to present a brand new website thanks to the team at OCG Creative. And just like this new site, we are always willing to adapt with the ever-changing landscape of the business community. So stick around and explore! Compare the old with […]

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Tips to Help You Grow Your Small Business

September 1st, 2014 by Olivia

Growing your Small Business takes hard work. These tips will help. Hello everyone. Today’s topic might seem a little worn out; everybody out there seems to have their own list of and tricks on how to grow your small business. My first tip then, I guess, would be to only listen to people who already […]

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Summer 2014 Update

August 15th, 2014 by Olivia

Front Office Staff-Reno’s live receptionist service was developed as an alternative to what is commonly known as a call center or an answering service. The owners, Loretta and Rena, realized the need for a service that would create unique receptionist services for small to medium-sized businesses. The business culture of Front Office Staff-Reno is to develop […]

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Phone Etiquette still opens doors. Manners have meaning. Being courteous and polite on the phone is almost a lost art. We live in a hectic world today. No one will deny that, particularly those of us who own or run businesses. When texting in “abbreviate chat-speak” spills over into your business phone conversations, you can […]

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Becoming Management doesn’t necessarily impart Leadership skills. Hello again, everyone. I spend a lot of time, both as a professional and as a regular person, hanging around with local business leaders. The top producers and entrepreneurs, from all over the Reno/Sparks/Tahoe area, tend to be a rather social lot. Getting to listen to them talk […]

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The Phones at a Not For Profit need trained professionals, too. Hello everyone. We all know that a business is started so the owners can benefit, financially. So when they require personalized phone receptionist services, no one is surprised. They create jobs, provide goods & services and seek to become an economic gain for their […]

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Tips to help you Grow your Small Business

October 8th, 2012 by Olivia

Growing your Small Business takes hard work. These tips will help. Hello everyone. Today’s topic might seem a little worn out; everybody out there seems to have their own list of tips and tricks on how to grow your small business. My first tip then, I guess, would be to only listen to people who […]

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Start-Up Business Mistakes to Avoid, Pt. 3

October 1st, 2012 by Olivia

More mistakes to avoid during your business start-up. Last week, we covered the importance of planing for the future but not living in it, and making sure you have sufficient start-up capital to support you and your business, for the long haul. In this last segment, I’m going to cover what personnel to avoid, outsourcing, and […]

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