Front Office Staff-Reno

Answering Services

Front Office Staff, call answering service

Front Office Staff Reno

VS

Call Centers, call answering service

Call Centers

Front Office Staff, call answering service

Front Office Staff Reno

Building the Best Relationships

We ensure client expectations are understood with in-person meetings because we believe in establishing trust and strong relationships. We are a call answering service in Reno, NV but expect constant communication with our clients no matter where they are located in the U.S. or Canada.

Building the Best Relationships

We ensure client expectations are understood with in-person meetings because we believe in establishing trust and strong relationships. We are a call answering service in Reno, NV but expect constant communication with our clients no matter where they are located in the U.S. or Canada.

Training Done Right

Every virtual receptionist at our call answering service is trained for several months with hands-on supervision to ensure we can provide consistent satisfaction with our friendly and knowledgeable staff. The phone answering services are molded to fit client industry needs with a variety of price packages to fit your business’ budget. Callers are never rushed and always taken care of with our friendly call answering service.

Call it Simple and Easy

Our virtual call center’s Reno receptionists locate and transfer callers to the client’s team member whether they are in or out of the office. Front Office Staff tracks caller data and logs how they heard of our client, where the call was transferred, and what type of messaging was done. Incoming callers can be handled through text, email, or voicemail if busy. Our staff handles all basic business information for you including office hours, fax numbers, directions, etc.

Call Centers, call answering service

Call Centers

No Connection

With call centers, there is no relationship building or follow-ups with customers to ensure the customer is pleased. Call centers are call answering services that charge by the minute. Most plans start at 100 minutes for $249.00.

Impersonal Service

Average talk time for basic caller name, number, company name and the transfer call amount to 1 minute and 35 seconds. If you exceed the original package they will bump you up to the next plan. Beware of the $99 Special, which can end up costing more than $250.

Cookie Cutter Calls

Call centers have a tendency to answer your business line with the wrong company name. Operators from these call answering services can sound unprofessional, rushed, and unfamiliar with your company. Call centers provide cookie cutter customer service camouflaged as “customized service.”

Training Done Right

Every virtual receptionist at our call answering service is trained for several months with hands-on supervision to ensure we can provide consistent satisfaction with our friendly and knowledgeable staff. The phone answering services are molded to fit client industry needs with a variety of price packages to fit your business’ budget. Callers are never rushed and always taken care of with our friendly call answering service.

Impersonal Service

Average talk time for basic caller name, number, company name and the transfer call amount to 1 minute and 35 seconds. If you exceed the original package they will bump you up to the next plan. Beware of the $99 Special, which can end up costing more than $250.

Call it Simple and Easy

Our virtual call center’s Reno receptionists locate and transfer callers to the client’s team member whether they are in or out of the office. Front Office Staff tracks caller data and logs how they heard of our client, where the call was transferred, and what type of messaging was done. Incoming callers can be handled through text, email, or voicemail if busy. Our staff handles all basic business information for you including office hours, fax numbers, directions, etc.

Cookie Cutter Calls

Call centers have a tendency to answer your business line with the wrong company name. Operators from these call answering services can sound unprofessional, rushed, and unfamiliar with your company. Call centers provide cookie cutter customer service camouflaged as “customized service.”

Phone Answering Services

 

Front Office Staff Reno is a family owned company that prides itself on being the best by differentiating its Reno call center service from the rest. With customized and personal detail, you can trust our call answering service to take care of your callers. We provide exceptional care with a drive to deliver comfortable conversations to represent your company in the best light possible. Learn more about Front Office Staff’s call answering service in Reno.

call answering service

Personalized Virtual Receptionist Services with Nationwide & Extended Hour Coverage

Imagine being able to have 100% confidence in your receptionists to handle all of your business needs with the highest professionalism and courteous customer service. At Front Office Staff Reno, the team at our call answering service consists of thoroughly trained virtual receptionists that care as much about your business as you do.

front office staff reno, call answering service

Professional Answering Services for Small-to-Medium Sized Businesses

Front Office Staff Reno increases your business’s profile with a professional, reliable, and friendly phone answering service that functions as a full-time, on-site staff at a fraction of the cost! We are a call answering service with receptionists that will polish your company’s image, please your clients, and guarantee the best first impression possible.

For a Free Consultation & Tailored Call Answering Service Estimate

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What type of business are YOU in?

As a call center service in Reno, we specialize in working with these types of industries. We understand their individual business models and can easily learn and adopt yours.

FIND OUT MORE

Take a minute to learn more about all our customizable Reno call center service and industries

OUR PERSONAL TOUCH


One of the founders meets with every client to ensure we meet and understand each client’s expectations and develop a service based on their industry and business needs.

We track caller data to and log how they heard of our client, where the call was transferred, and what type of messaging was done.

Incoming callers can be handled through text, email, or voicemail if busy.

Our staff handles all basic business information for you including office hours, fax numbers, directions etc.

  • Conference Call Capabilities
  • Customized Greetings
  • Complete & Accurate Message Taking
  • Voice Mail Integration
  • Automated Message Delivery
  • Overflow & Busy Service Capabilities
  • Scheduling & Appointment Setting
  • Event Registration
  • Phone Order Processing
  • Phone Surveys
  • Data Collection
  • Extended Hours
  • Help Desk Service
  • US & Canada

Dennis and Judy Krause – Sun West Building Services

Sun West signed up with Front Office Staff-Reno a couple of years ago. It was the best decision we could have made. The bottom line is…It is more reasonable to use Front Office Staff-Reno than it is to pay for a receptionist who may be impolite or quit and leave us stranded.

WHAT ARE PEOPLE SAYING