We can help you increase productivity in your company while providing exceptional customer service.

Our virtual receptionist service is much more than an answering service!

If you own a Plumbing, Electric, HVAC, Service Appliance, Cleaning, Painting, Carpet Cleaning, or Landscaping Company, then you know how hectic running a business can be. When you’re in the middle of a project with tools in hand and your phone rings – what do you do? At the risk of losing business, do you stop your project and juggle your phone and tools to answer? Or worse, do you let the call go to voicemail? When callers are sent to voicemail, 85% of them will hang up and call your competitor.

Whether you are a one-man operation, have several team members, or just want some back up when you are on a project, we can help. Leave the team at Front Office Staff Reno’s call answering service to handle your calls and schedule your appointments. Our call center service in Reno gets to know your company first, developing a customized and detailed profile of your business from the very beginning. As a local family-owned company that prides itself on being the best, it would be our pleasure to represent your company and be your contractor answering service.

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See the Advantages of Using Professional Contractor Answering Services
  • Drive your business with a professional image. Our team of friendly, professional receptionists is trained to provide exceptional customer service to your clients. 
  • Save money each month. A full-time receptionist can cost your business between $30,000 and $36,000 each year. Our contractor answering services can save your company up to $3,000 a month. 
  • Never miss a call. You’ll never have to worry about lost revenue because of lost calls with our virtual receptionist services. 
  • We provide customized services designed specifically for you. We’ll spend time learning about your company and how it’s run so our receptionists can provide personalized service to your callers. 

Choose Front Office Staff Instead!

Here at Front Office Staff, we’re more than a call center. We provide customized services to a variety of industries including contractors and tradesmen. Our personal service and attention to your clients will give you the time you need to focus on other business objectives while knowing your clients are still being well taken care of. Along with our receptionist services, we also offer other services including scheduling and appointment setting, voicemail integration, and calendar management. 

Connect with Front Office Staff Reno and see how our contractor answering services can help you work more efficiently and productively!

Giving you peace of mind and the gift of time. Answering your own phones can take time and attention away from other important business tasks. Let us take care of your client’s calls so you can focus on what’s really important. 

Comments by Contractors:

Max Ker, Owner – VIP Roofing

The truth is, Front Office Staff-Reno helps us do our job better, with more focus and efficiency…The other part I love is that in a crisis our clients don’t just get my voicemail. We have a team figuring out how to solve the problem. Gotta love them.

Dennis and Judy Krause – Sun West Building Services

Sun West signed up with Front Office Staff-Reno a couple of years ago. It was the best decision we could have made. The bottom line is…It is more reasonable to use Front Office Staff-Reno than it is to pay for a receptionist who may be impolite or quit and leave us stranded.

Deven Peterson, Owner/Contractor – Nevada Outdoors

As a small landscape and maintenance company, we spend most of our time in the field away from the office. After hearing about Front Office Staff, we knew we found a solution. Since we started using Front Office Staff two years ago, our call volume has risen and the percentage of jobs we have landed has significantly increased. Thank you Loretta and Front Office Staff-Reno.

Phil & Paul’s Plumbing Je L. Lodi, CA

My business has used Front Office Staff now for the past couple of years. I have recommended them before and will continue to recommend them. This is not your normal call center. This company will work with your needs and come up with a customized solution that fits your business as they do for mine.