Save Money and Maximize your ROI
We can be your outsourced provider and professional answering service for small businesses, providing help in these areas:
- During the economic boom, Front Office Staff Reno can capture potential new clients and maximize your growth as a top phone service for small businesses.
- Cut overhead—no dedicated employee, benefits package, taxes to pay or special equipment.
- No more scrambling to answer the phone or waiting for someone else to pick up—we will send the right call to the right person.
- No more telemarketers!
- Satisfied clients, although at some point you may have to explain why their favorite receptionist isn’t sitting in your office.
- Top-quality first impression—we utilized an answering script customized to your needs.
- Friendly and professional customer service—Receptionists at Front Office Staff Reno are versed in your company’s profile and able to provide a wide variety of services.
- Peace of mind. No more wondering about the call that got away.
Law Firm and Attorneys
- Is your paralegal answering your phones?
- Are important calls going to voice mail when you are in court, at a conference, with a client, or out of the office?
- Has your call traffic increased?
- Is your staff’s work interrupted by incoming calls?
Real Estate Agents
- Are you having to book previews and walk-throughs?
- With more than one agent in an office, how do you know who is where?
- Does your company work with loan officers, commercial brokers, bookkeepers and booking agents?
- Who confirms appointments?
- Are all of your clients calls being answered timely and tracked?
- There are a lot of emergencies when a company’s IT is down. How do you ensure not one call is missed?
- Are you following up after service is performed to ensure satisfaction?
- Who is handling scheduling service?
- Who ensures that all the sales calls are being tracked and followed up on?
- Have you lost an opportunity because you were unavailable and missed a call?
- In case of a client emergency how do you ensure that the client can reach you?
- How quick are you scheduling consultations. Could scheduling assistance get them in quicker and close more deals?
Clients that Use Our Professional Answering Service Include:
- Independent Insurance Brokers
- IT Businesses
- Web Designers
- Graphics Designers
- Carpet Installation and Care Companies
- Medical Equipment Suppliers
- Title Companies
- Business Coaches
- Small Insurance Firms
- Mortgage Companies
- Sign Companies
- Doctor’s Offices
- Handyman Services
- Janitorial Services
- and More!