Professional Answering Services for Small Businesses

Save Money and Maximize your ROI

During the economic boom, Front Office Staff Reno can capture potential new clients and maximize your growth as a top phone service for small businesses.
Cut overhead—no dedicated employee, benefits package, taxes to pay or special equipment.
No more scrambling to answer the phone or waiting for someone else to pick up—we will send the right call to the right person.
No more telemarketers!
Satisfied clients, although at some point you may have to explain why their favorite receptionist isn’t sitting in your office.
Top-quality first impression—we utilized an answering script customized to your needs.
Friendly and professional customer service—Receptionists at Front Office Staff Reno are versed in your company’s profile and able to provide a wide variety of services.
Peace of mind. No more wondering about the call that got away.

Is your paralegal answering your phones?
Are important calls going to voice mail when you are in court, at a conference, with a client, or out of the office?
Has your call traffic increased?
Is your staff’s work interrupted by incoming calls?

Are you having to book previews and walk-throughs?
With more than one agent in an office, how do you know who is where?
Does your company work with loan officers, commercial brokers, bookkeepers and booking agents?
Who confirms appointments?

Are all of your clients calls being answered timely and tracked?
There are a lot of emergencies when a company’s IT is down. How do you ensure not one call is missed?
Are you following up after service is performed to ensure satisfaction?
Who is handling scheduling service?

Who ensures that all the sales calls are being tracked and followed up on?
Have you lost an opportunity because you were unavailable and missed a call?
In case of a client emergency how do you ensure that the client can reach you?
How quick are you scheduling consultations. Could scheduling assistance get them in quicker and close more deals?