75% of customers believe it takes too long to reach a live agent.
(Source: Harris Interactive)
Front Office Staff – Reno is a seamless extension of your business using real humans to protect and build your brand’s credibility with clients through our professional phone answering service.
There is a better way to handle your calls. No matter if you are out of the office, on another call or simply taking a few minutes for lunch, our live receptionists can promptly and professionally answer your phones, emails, instant messages or online chat with our phone answering service.
We have the ability to transfer calls to you and your staff no matter where you are. When we need to take a message, we gather the detailed information you need and can relay that info through whatever channel is most convenient for you; email, voice mail, fax, or even a page. If you like, we can also send daily, weekly, or monthly, logs of every call and other support activities we have performed for you.