2020 has been a challenging time for small businesses; let’s look forward to 2021. Now is the time to put a strategic plan in place. Front Office Staff-Reno’s answering service will help you reach your goals successfully. Whether it is exceeding your sales goals, maximizing your conversion rate with prospects, reducing your fixed business costs such as reducing the size of your office space, running your business remotely, or rightsizing your staff by laying off your receptionist. Front Office Staff-Reno’s answering service is the perfect solution to these changes. Our team will help your business’s bottom line and increase your return on investment.

Here is how our answering service will assist you in a successful 2021!

call center service reno

Front Office Staff-Reno’s Answering Services

A call answering service provides several solutions to businesses of all sizes and industries. Along with answering phone calls and taking messages, a virtual receptionist will be able to help with things such as technology integration, answer basic questions about your business, provide around the clock coverage, screen calls, and much more.

Front Office Staff-Reno offers phenomenal receptionist services at the fraction of the cost to hire an in-house receptionist. Our local answering service is able to provide you with the following solutions:

  • Answer all incoming calls
  • Transfer calls
  • Schedule appointments
  • Send out emails, reminders, and ads to current and potential clients/customers
  • Minor technology support
  • Record accurate, detailed messages
  • Send mailings to clients/customers
  • Create automated messages
  • Address customer concerns/complaints on your behalf

Let Our Reno Answering Service Help Your Business

Professional answering services from Front Office Staff-Reno are the best in the business. Not only are our virtual receptionists expertly trained to handle all the typical skills of an office assistant, but they’re also better equipped to capture leads, understand your industry’s needs, and improve customer experience. 

We’re able to handle a high volume of calls while providing the highest level of customer service with each interaction. Your clients and potential customers will get the best first impression from our friendly and professional virtual receptionists. This helps give your customers the best representation of your business which is extremely important for growth and success. 

Along with this, our answering service will help you and your staff work more efficiently and productively. This can improve the way your business functions and even gives you the opportunity to make new advances in your industry. We will help you remain competitive with other leading companies in your industry so you can focus on growth and developing new opportunities. 

Connect with Us Today!

Front Office Staff-Reno’s virtual receptionist service is designed to lower the operating costs of your office staff, enhance your professional image, and give you the chance to focus on growing your business. Our goal is to provide the best first impressions for your business while accommodating your office and client needs with our call answering service. Connect with us today to see how we can help keep you and your staff on-task with our virtual receptionist services.


See what our clients are saying about us!

I use FOS for all my inbound calls. With my high call volume, their service has proved invaluable to me and my ability to stay on top of all my calls. I love that if I am tied up or can’t take the call, they email me a summary so I can see what I missed and can be better prepared when I call them back. I’ve recommended them to anyone that will listen and I’ll continue to do so. Thanks for all you do for my business and me!”   – Mike Richardson · Bay Equity Branch Manager · Reno, NV

As a business, every missed call is a missed opportunity. In the five years that we’ve worked with Front Office Staff—Reno, we have grown our business substantially because no call goes unanswered. Their knowledgeable staff takes the time to get to know your business so that they can represent you professionally to potential clients. Need to change employee contact info or let them know whom to contact when you are out of the office? Just give them a call and they will make the update the same day. For less than the cost of a full-time employee to answer your phones, Front Office Staff becomes a part of your team.”   – OCG Creative · Digital Marketing Agency in Reno, NV

Because too few of us get the recognition that is deserved, I thought I would pass along the consensus of comments I receive regarding your services. One of my longtime friends recently said that of all the receptionists I’ve had over the years, the one that just took their call was the most professional and pleasant that I’ve had in a long time. Today, I left my office for lunch, and the person I had lunch with also said how professional all of you are. When I came back and checked my voicemail, one client, along with their message, left yet another compliment for Front Office Staff-Reno saying, whoever answered the telephone was delightful and very thorough. I’m not even soliciting comments and they keep coming in! As I’ve spent entirely too much on flowers lately, these compliments will just have to be my gift to you and all your staff. Keep up the good work!”  – Jim Proctor · Owner of Meridian Advantage · Reno, NV

Front Office Staff- Reno allows me to significantly save on what I would otherwise expend in staffing costs for my solo law practice while still providing me with the benefit of great receptionists who are engaging, professional, and friendly. Front Office Staff-Reno maintains a proficient team who deliver a great first impression and I’ve received numerous compliments on the services Front Office Staff-Reno provides.”  – Patricia Halstead, Esq · Halstead Law Offices · Reno, NV

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