For over a decade, the expert virtual receptionists at Front Office Staff-Reno have been happily serving clients across the United States, and this year we’re celebrating 14 years in business! Thanks to clients like you, we’ve been able to provide dedicated professional answering services to a wide variety of industries including law firms and contractors. 

We strive to help small and medium-sized businesses thrive. Whether you need a committed virtual receptionist to answer phones or want to improve your bottom line, we can help. And to show our appreciation and support, we are offering all new clients their first month’s services for free with unlimited calls!   

call answering services

Learn More About Our Answering Services

As a Reno call answering service, we provide exceptional customer service with each incoming call, but that’s not all we do. Our services can help improve your bottom line, reduce your costs, capture more leads, and much more. Front Office Staff-Reno offers phenomenal receptionist services at a fraction of the cost to hire an in-house receptionist with the same personal touch. Our local answering service can provide you with the following solutions:

  • Answer all incoming calls
  • Transfer calls
  • Schedule appointments
  • Send out emails, reminders, and ads to current and potential clients/customers
  • Minor technology support
  • Record accurate, detailed messages
  • Send mailings to clients/customers
  • Create automated messages
  • Address customer concerns/complaints on your behalf 

professional answering service virtual administrative assistant

See What Industries We Work With 

Our range of business knowledge and vast experience has given us the opportunity to work with a host of different industries. We’ve been able to assist a variety of clients working in law, construction, real estate, and much more. We hope to help businesses grow and succeed with our services which is why we focus so much on getting to know you and your business personally. This helps us provide services that are tailored to you and your business needs. 

Some of the clients that use our professional answering services include:

  • Attorneys
  • CPAs
  • Independent Insurance Brokers
  • Chiropractors
  • Realtors
  • IT Businesses
  • Web Designers
  • Graphics Designers
  • Landscapers
  • Electricians
  • Carpet Installation and Care Companies
  • Medical Equipment Suppliers
  • Wholesalers
  • Title Companies
  • Architects
  • Business Coaches
  • Small Insurance Firms
  • Mortgage Companies
  • Plumbers
  • Sign Companies
  • Doctor’s Offices
  • Contractors
  • Handyman Services
  • Housekeepers
  • Janitorial Services
  • and More!

Celebrate 14 Years in Service with Us!

We are proud to say we provide service to clients throughout the United States; join the Co-Owners Loretta, Rena, and their team of professional receptionists in celebrating their 14th Anniversary of serving small to medium size businesses. To show our appreciation, we are offering new clients their first month FREE with unlimited calls. Call today at 775-353-6600 and ask to speak with Rena for more details or go to www.frontofficestaffreno.com.

See what our clients are saying about working with us:

“I have been using the wonderful services of Front Office Staff Reno (FOS) for almost five years and could not be happier with the service provided. As a solo attorney running a busy practice, it is absolutely essential to me to have a professional and friendly voice answer my phones; I have heard from so many callers that my “receptionist” is so pleasant and always helpful.  

FOS allows me to ensure that my phones are always answered during business hours so that if I am with a client, in court, or escaping for a few days for a much-needed vacation, I know that I won’t miss a single client call. The ability to receive voice mails via e-mail has been wonderful, I can archive messages as needed and can review voice mails from anywhere at any time, allowing me to respond to urgent calls as quickly as possible.  I can’t speak highly enough about the personalized, exceptional service that FOS provides; FOS makes me feel that my business is as important to them as it is to me.”

– Lyn Beggs, Esq., Law Offices of Lyn E. Beggs, PLLC

“I am an Allstate Insurance Agency in Georgetown, Texas, and I have been using the services of Front Office Staff-Reno since 2010. They have become an important, integral part of my business by providing professional representatives to assist us with answering our phones and always making sure that every one of our customers is answered by a live, caring person to assist them with getting their call to the right place. Their service has allowed us to focus our attention and financial resources to better serve our customers without worrying as much about having to answer every incoming call to our small business. The savings of not having to pay for a full-time person to answer our phones has allowed us to spend more on marketing and increase our new business. Great investment!”

– Bryan E. Jamison, CIC Allstate Insurance – Jamison Agency

“My business has used Front Office Staff now for the past couple of years. I have recommended them before and will continue to recommend them. This is not your normal call center. This company will work with your needs and come up with a customized solution that fits your business as they do for mine.”

– Phil & Paul’s Plumbing Je L. Lodi, CA

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