Our live receptionist service was developed as an alternative to what is commonly known as a call center or an answering service. As the owners, we realized the need for a service that would create a unique receptionist service for small to medium-size businesses.

Our business culture has been developed to ensure you, our client, are represented with the most professional image while still being cost-effective. You may ask yourself how ourlive receptionist services are different than an answering service, the answer is simple. Making a first impression is critical for every company. Many businesses are often judged by that first phone call. The phone skills and techniques our team of receptionists master is paramount to your company’s image and bottom line.

Without a proper phone training program in place chances are your customer’s telephone experience will fall short. This is why we have contracted with a professional trainer and coach to develop our receptionists. Front Office Staff-Reno’s receptionists are committed to providing your company with a polished professional image and a great first impression.

We have a hands on approach in assuring our live receptionists have a tranquil work environment, updated training sessions, and the most current technology available. We listen to our receptionist’s ideas which will ultimately lead to improved customer service. We are big believers in empowering our team with the tools that will make a successful experience for you and your clients. You will often hear us say our product is our team oflive receptionists and at the end of the day they are the key to our success.

If you’re interested in saving up to $3,500.00 per month while maintaining a professional image, I encourage you to contact me, Rena,  at 775-353-6600. Start the New Year out in a positive direction by scaling back on the overhead in your company and a revolving door of receptionists.

Have a great New Year!

Rena Zatica