Blog

Posts Tagged ‘call center’

Start-Up Business Mistakes to Avoid, Pt. 2

September 24th, 2012 by Front Office Staff

Mistakes to avoid during your business start-up. Hello again everyone. Last week, we talked about some of the mistakes to avoid and steps to take, when your business is in the start-up phase. Focusing and honing your ideas so you’re able to generate immediate understanding and excitement in investors,partners, potential employees and potential clients with […]

Read More

Rising Call Volume Leads to Expense Savings

May 25th, 2012 by Front Office Staff

Saving Money is only part of the Goal The desire to save money is something just about everyone can relate to. Every business owner wants to see revenue and rising call volume, while keeping expenses down at every opportunity. However, there is a fine line between “cutting unnecessary business costs” and “eliminating parts of your […]

Read More

First Impressions Matter “You never get a second chance to make a good First Impression.” It’s an old, hackneyed expression, and it got that way because it’s stood the test of time. That has been advice handed down from father to son since just about the time they discovered women. Perhaps even earlier. And what […]

Read More

Tough Times? Use A Call Center to Save

January 20th, 2012 by Front Office Staff

These are challenging times for all of us. The building industry has been hit especially hard with the housing bubble and the ensuing crises. We have had several building companies contact us regarding providing them call center answering services.  Since we offer professional services at a rate that is competitive with the increasing costs of […]

Read More

Marketing Campaign Calls A Breeze

January 13th, 2012 by Front Office Staff

Maybe you’ve noticed the occasional Groupon or Living Social coupon marketing campaign that pops up in your email or on Facebook? Our answering service has several clients that use this type of social media advertising to bring in more customers from the local and surrounding areas. When a client launches a coupon marketing campaign we notice a […]

Read More

Reno Answering Service Saves Businesses Money

December 23rd, 2011 by Front Office Staff

Offset Downsizing with the Front Office Staff Reno Answering Service While many small businesses have been compelled to downsize in order to reduce expenses it should not affect the quality of operations. We have trained receptionists who can receive calls, address the caller’s concerns, take complete messages, and then transfer them to you or your voicemail as instructed […]

Read More

Call Center Savvy from Front Office Staff Reno

December 17th, 2011 by Front Office Staff

Competition has become more cutthroat due to the economic recession. Small businesses have been hit hardest by the recession and cannot afford to miss out on potential customer calls. The biggest barrier between small businesses and the realization of ambitious plans is a restriction of cash flow. Outsourcing may be a way to increase cash […]

Read More