Why You Need a Call Answering Service During the Holidays

Holiday season is coming up which means your life may begin to get a little chaotic – especially if you’re a small business owner or independent professional. Not only are you busier because of all of the festivities and time spent with family and friends, but this time of the year is also one of the busiest for certain businesses. It’s cold and flu season which means more call-outs and less staff to answer the phones. And let’s not forget that it’s also a popular time for employees to use their vacation hours, leaving you understaffed and short-handed.  Luckily, a call answering service can help relieve some of your stress by managing your important calls while you focus on other duties.

Reasons for Needing Extra Assistance During the Holidays

There are numerous reasons you may need some extra help during the holiday season. As a business owner, you probably rarely get the opportunity to take any time off for yourself, but you also don’t want to miss out on any more family time than you already have. Or maybe you decide to close early for the holidays so you and your staff can enjoy more time with loved ones. This may even be your businesses busy time of the year which means you’re getting overwhelmed with phone calls and don’t have the staff to answer them all. Also, this is a popular time for people to use their vacation hours to take a much needed trip, which leaves employers shorthanded. And let’s not forget that holiday season is also cold and flu season which means more employee call-outs.

Whether you need extra help because of vacation related time-off or simply need help handling the influx of calls you’re getting, a call answering service can certainly help. Not only do they assist in answering phone calls and taking messages, but they can also improve the way you receive messages and will keep your clients and customers happy by using the same professionalism and care that you would.

How a Call Answering Service Can Assist

What if we told you there was a way you could take more time off to spend with friends and family AND keep your business running smoothly by keeping happy and satisfied customers? Well, you can with the help of a professional and friendly call answering service. 

Closed For the Holidays 

Just because your company closes its doors for the holidays doesn’t mean that clients and customers aren’t calling. When clients calls go unanswered for too long, they can be left feeling frustrated and upset with your company, which is bad for business. Luckily, a phone answering service will work even when you don’t, to make sure all of your calls are answered and customers are being taken care of.

Employee Call-Outs and Vacation

You may already have a team that helps answer phones, but what happens when employees get sick and can’t make it to work, or have a vacation already booked? As a business owner or independent professional, you likely don’t have the time to pick up the added workload, but there is another solution. A phone answering service is always available to take calls, answer client questions, and take and deliver messages so that you can focus on other important business tasks. 

Influx of Phone Inquiries  

When the holiday season is also your busy season, you could probably benefit from having additional help answering phones and tending to client calls. With a phone answering service, you have the opportunity to get the extra help you need. And they’re trained to answer calls according to your instructions so that your business is adequately represented with each call. 

Connect with Front Office Staff Reno – Call Answering Service

When you need extra phone support to get you through the holidays, give the experts at Front Office Staff Reno a call! Their ultimate goal is to provide you with high-quality phone answering services that reflect the integrity of your business and give necessary aid to your customers and clients. Not only are they professional, friendly and consistent, they also tailor their services to best benefit the needs of you and your business. 
CONTACT OUR RENO CALL CENTER SERVICE