Front Office Staff Reno

Welcomes Bay Equity Loan Administration

Branches & Team Members

Exclusive Offer for Branch Managers and Team:

1st Month Free with Unlimited Calls ($250.50 Value)

Fill out a contact form and get your first month free!

    Should your loan officers and processors be answering phones or would you prefer them to stay focused on originating and closing loans?

    Our service allows your team to deliver great customer service by freeing up your loan officers and processors to:

    • Provide the client with helpful information that can affect their interest rate
    • Work with borrowers to find the right monthly mortgage payment that fits their budget
    • Do the research for borrowers in order to find a program that’s just right for them such as USDA, JUMBO or REVERSE
    • Help first time home buyers navigate through the process of buying a new home from start to finish
    • Assist borrowers with refinance options to take advantage of historically low interest rates, potentially saving them thousands of dollars


    One of the founders meets with every client to ensure we meet and understand each client’s expectations and develop a service based on their industry and business needs.

    We track caller data to and log how they heard of our client, where the call was transferred, and what type of messaging was done.

    Incoming callers can be handled through text, email, or voicemail if busy.

    Our staff handles all basic business information for you including office hours, fax numbers, directions etc.

    Let Front Office Staff in Reno help you and your team stay focused on originating and closing loans, not answering phone calls!

    Phone Answering Services

    Front Office Staff Reno is a family owned company that prides itself on being the best by differentiating its Reno call center service from the rest. With customized and personal detail, you can trust our call answering service to take care of your callers. We provide exceptional care with a drive to deliver comfortable conversations to represent your company in the best light possible. Learn more about Front Office Staff’s call answering service in Reno.