4 Industries that Could Benefit From Using a Professional Answering ServiceAugust 24th, 2017 by Front Office Staff
4 Industries That Could Benefit From a Professional Answering Service
Are you searching for an effective way to handle a high volume of phone calls at your business? A professional answering services affords all types of industries the ability to respond quickly and communicate effectively with every customer. Many industries experience a high volume of calls and often miss calls simply because they are either not in the office or on another line. These are leads and potential business that you don’t want to miss out on. A professional answering service allows you to efficiently answer phone calls, perform follow ups with customers, and schedule appointments all without being in your office.
Real Estate Firms
If a customer is inquiring about a property, it is crucial to respond in a timely manner. A real estate agent cannot let phone calls pile up, as many people could be interested in one property, or a customer could be stuck choosing between two properties and may need additional details. While handling customer phone calls, you may also have to schedule house walk-throughs and previews. A professional answering service can fulfill all your communication needs from communicating with commercial brokers and booking agents to confirming appointments with potential buyers.
Attorneys and Law Firms
Is your voicemail filled with important calls that you miss during court appearances? Are you ever with a client and unable to answer the phone? If your paralegal is answering your phones, this is taking away from their other tasks. Hiring a law firm receptionist is often the go-to if a law firm office receives a high volume of phone calls, but this is potentially an expensive and unnecessary option. A professional answering service provides an answering service for attorneys. Professional answering services like Front Office Staff specifically handle your phone calls when you are busy or out of office. Not only does a professional answering service cut down on costs, but it also affords a customized and personal profile for your law firm.
While an IT business is always there to assist customers with their problems, when a company’s IT is not functioning correctly calls and other requests may be missed. It is important to always have someone to answer phones even when a business’s own IT goes down. A professional answering service can assist a business with tracking calls, responding to customers in a timely manner, and follow up with customers.
Whether you are an independent landscaper or work for a company, you may or may not be in your office very often. Being out on the job makes it hard to catch every phone call and finding the time to respond to every phone call quickly can be a daunting task. Choosing a phone answering service that is reputable and will efficiently handle your phone calls for you can solve any communication problems within your business.