Services
Phone Answering & Virtual Office Support
Free Yourself, Free Your Staff—and Gain ProductiveTime
Our Virtual Office Support Services are designed to enhance your professional image, lower the operating costs of your office staff, and free you up to grow your business while accomodating your client’s needs.
How Can Front Office Staff-Reno Help Optimize Your Business Efficiency?
A recent Communication Briefings survey confirmed that 42% of its readers list automated phone menus as the phone practice that irritates the most. There is a better way to handle your calls. No matter if you are out of the office, on another call or simply taking a few minutes for lunch, our live receptionists promptly and professionally answer your phones, emails, instant messages or online chat. Front Office Staff-Reno is a seamless extension of your business that protects and builds your credibility with clients.
Cutting-edge technology gives us the ability to transfer calls to you and your staff no matter where you are. When we need to take a message, we gather the detailed information you need. Front Office Staff-Reno has the capability to send emails, voice mails, faxes, and pages. Plus, if you like, we can send logs of every call and other support activities we have performed for you—daily, weekly, or monthly.
In other words, we act as your front office staff and become the virtual face of your business, ensuring satisfaction for you and your clients. We take our job seriously and derive great pride in the professional level of support we offer every client. Our services are perfect for:
What are our clients saying?
–My business lines are always answered without any interruptions by a Front Office Staff-Reno receptionist in a timely and professional manner.
–As my first point of contact, Front Office Staff-Reno exhibits the quality and professional service my company strives for.
–Our office is so busy; Front Office Staff-Reno answers and screens each call, allowing me and my staff to focus our efforts rather than running to answer each call, half of which are telemarketers.
–With a personalized business script, Front Office Staff-Reno will answer any questions about my business.
–They transfer calls as directed by me. I could be in an appointment, out of my office, or on another line and they will transfer the call to my cell phone or office.
–With email, voicemail, texting and faxing capabilities, if I want a message or want the call, Front Office Staff-Reno will get the job done just like I want.
–I can retrieve my messages via email or phone.
–With Front Office Staff-Reno, I have a live receptionist answering my calls long before I go into work and long after I leave for the day–even on weekends!
–I have the option to use the after hours and weekend auto attendant, so even in the middle of the night my business calls are being well taken care of.
–With Front office Staff-Reno I only handle the important calls that turn my time into money.