February 2011
In the next several issues we are going to offer “Helpful Ideas” for your business. If you would like to know more, want to add your insight, or have an idea for a new subject please visit www.frontofficestaffreno.com.
A big topic of late is resources—renewable and nonrenewable. Unfortunately, one of our most precious, nonrenewable resources tends to be squandered or mismanaged. That resource is time. For a small business, time management can mean the difference between thriving and struggling—professionally and personally. Once we have spent a minute, an hour, a day, there is no way to buy it back. Fortunately, each day offers a new opportunity to spend wisely. This is not about working harder…but rather wiser. In the next few newsletters we will focus on simple ways to work wiser. Next issue we will touch on scheduling.
Business Spotlight!
U-B-FIXED
When is a handyman service NOT a handyman service? When it is so much more! U-B-Fixed, started out as a simple handyman service, but has grown into a favorite go-to source for homeowners. Whether simple home repairs, maintenance, remodeling or renovations are needed—indoor and out—Rick Grabianowski has proven his workmanship time and time again. As the owner of U-B-Fixed, Rick considers it an honor to help people improve their lives by improving their homes. He takes his job seriously and oversees each project as if it was his own home. With that kind of attitude, it is no surprise his workmanship has gained a reputation for quality.
Rick is also a great resource for homeowners on a budget. He can help homeowners prioritize wish lists—pointing out important repairs and maintenance that should not be left undone, unnecessary work and projects that can add to a home’s value.
Once on the job, Rick focuses on the whole project—protecting in and around the work area from damage. Each project is finished to the highest standards and customer satisfaction, and before a job is considered complete a detailed clean-up of the job site is performed. U-B-Fixed is a licensed, fully insured Nevada contractor, enabling Rick to take on the big jobs—including decks, additions, and home makeovers. Rick is happy to take on the small jobs too. Most importantly, big or small, U-B-Fixed guarantees its work and is dedicated to providing top quality work at a reasonable price.
“I’ve utilized Front Office Staff-Reno for about two years. It was a no-brainer. I didn’t have to hire someone and deal with the whole human resources factor. Of course, the best would be a full-time, dedicated receptionist, but who has the money for that? For a lot less, my business has a personal element. Customers aren’t dealing with a machine and, God forbid, pressing 1. Front Office Staff[-Reno] is just good for customer relations. Sometimes I can’t get to a call—I’m on a ladder or under a sink; the fact that Front Office Staff[-Reno] is always there answering my calls takes the pressure off. No missed calls equal no missed opportunities.
Last year I added their scheduling feature. I wish I had done that sooner. Think about it—someone calls in to make an appointment for an estimate. Now it doesn’t matter if I’m available to talk or not. They can schedule with a receptionist then and there—not hang up and call the next guy on the list! My Front Office Staff[-Reno] receptionist even calls the day before the appointment to confirm. That confirmation reminds people I’m coming, and if needed, they can reschedule or cancel. That confirmation call saves me time and money. Before Front Office Staff[-Reno] started helping me with my scheduling I can’t tell you how many times I drove out to do an estimate and no one was home. I consider signing on with Front Office Staff-Reno one of the top business decisions I’ve made.”
Rick Grabianowski
U-B-Fixed
Phone: 775-323-3373
Website: www.ubfixed.com
Networking Events!
BizFlash
Date: February 3, 2011
Time: 7:30 am – 9:00 am
Location: Circus Circus Hotel Casino
Contact: Sparks Chamber of Commerce at www.sparkschamber.org/Bizflash.htm to register for the next event.
National Hispanic Professional Organization (NHPO)
NHPO hosts several events throughout each month, contact them direct for more information.
Contact: renomembership@nhpo.us
Telephone: 775-355-9639
Le Tip International Weekly Wednesday Meeting
Location: Tamarack Junction
13101 S. Virginia, Reno
Time: 7:30 am – 8:30 am
Contact: Loretta Bonilla
Telephone: 775-353-6600
Website: www.letipreno.org
Reno Business Referral Group (RBR) Weekly Wednesday Meeting
Location: Harrah’s Steakhouse
Time: 11:30 pm – 12:30 pm
Contact: Rena Zatica
Telephone: 775-353-6600
News Flash…
Don’t miss out on leasing a beautiful executive office suite located in Arlington Towers. What a wonderful way to spend a day of work, overlooking the Truckee River. With a lease agreement in Arlington Towers, you will experience the joys of Front Office Staff-Nevada’s Virtual Receptionist Service. Multiple suites are available. Contact Rena Zatica at Front Office Staff-Reno 775-353-6600. AFFORDABLE AND PROFESSIONAL, DON’T DELAY CALL TODAY!